Refund & Cancellation Policy

If the show is cancelled

You get a full refund of the amount you paid. You do not need to ask: the refund is started automatically to the payment method you used, and we message you on the mobile number on your booking.

If the show is rescheduled or moved

Your ticket stays valid for the new date or venue. If you cannot attend, ask for a full refund within 7 days of the change being announced, and before the new show date.

If you cannot attend

Tickets cannot be cancelled or refunded for a change of plans, illness, travel delays or arriving late. Instead, open your ticket and use Send to a friend to transfer it free of charge at any time before it is scanned.

No refund is given when

• you miss the show or arrive after doors close;
• you are refused entry for not meeting the age limit, lacking valid ID, or for unsafe or disruptive behaviour;
• the ticket was already used by someone you shared the link with;
• the ticket was bought through resale at more than its original price.

Payment problems

If money left your account but no ticket was issued, or you were charged twice for the same booking, the extra amount is refunded in full. This is usually reversed automatically by your bank within 5 to 7 working days. If it is not, write to us with the mobile number used and the payment reference.

How and when refunds are paid

• Refunds go back to the original payment method only (the same UPI ID, card or bank account).
• We start approved refunds within 2 working days. Banks then take 5 to 7 working days to show the money in your account.
• Buyers are never charged a booking fee, so the full amount paid is refunded.

How to ask

Email prajju569@gmail.com with the mobile number on the booking and the show name. We reply within 2 working days. See Contact.

This policy forms part of our Terms & Conditions. It does not affect rights you have under Indian consumer law.